1 reviews | Active since May 2013
Unsatisfactory banker
At the end of December 2014 my fiance and I went to standard bank brooklyn and spoke to Martha Motsoane about changing my current account to a prestige account and then having two cards issued one for myself (primary holder) and a second card for my fiance.<br> I was impressed with Martha as we signed the documents and just needed to email proof of address and my new job acceptance letter, <br> <br> Then my fiance receives emails from Maria Ramoba requesting her pay slips, degrees and other information, which I found very unacceptable as the account is in my name, Maria harassed my fiance and when I emailed Maria asking why she was harassing my fiance I never got my question answered, <br> <br> I would like standard bank to review our email conversation and answer my questions that I asked as well as remove Maria Ramoba as my prestige banker and appoint Martha Motsoane as my prestige banker as she was knowledgeable friendly and went the extra mile, which I never felt with Maria as her emails never explained what I asked and some of her emails I found to be sarcastic which is unacceptable and I can not accept her as my banker.<br> <br> If you would like further information Feel free to contact
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
