MX
Mongezwa X
1 reviews | Active since Dec 2014
03 Mar 2023, 06:49
Unsatisfactory and appalling service
I do not know what to do anymore I have had this problem since 2020 I have complained, I have threatened, promises have been made to fix the problem but nothing has been done to date. My cheque card is still blocked I still cannot do online purchases. My embarassment yesterday when I was at a Poetry store in Claremont and I wanted to pay using Pay just now option and my card was rejected as there was aproblem on my card. What else fo I need to do to have this problem resolved?
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Standard Bank's replyOfficial
03 Mar 2023, 07:16Dear Mongezwa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply03 Mar 2023, 07:16
Official
Dear Mongezwa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***