1 reviews | Active since Dec 2021
unsafe company
Standard bank operate as the worst bank one can associate themself with ,I have been saving money with the bank for years and only take it out each December, This year needed the money earlier and decided to go take it out from the branch and to my Suprise the money I saved doesn't match with the one that's on my account as balance ,so they initial said i came to take the cash out which i didn't and after 15 days of investigating they realize it was internal staff who signed for my money out my account without my consent ,how safe are we if people can access and take our money ,mind u I needed to go take out the money for the funeral ,they came back and asked for my banking details in which they said the money will be in after 48 hours and still yet to waiting ,it's their fault but no one who is even willing to act up ,u ***** my money and then I must wait for it this long ,people borrowed me money for the funeral and expect it back and now I look like a con artist like standard bank ,to speak to a manager takes 5 days who also doesn't have a idea what they're doing ,how safe is our accounts with such banks and after this am closing all my 3 accounts with them
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for taking our call, we have spoken to your partner (account holder) who has advised that the matter is under investigation and that we can close this matter on our side.
We have advised her that should the outcome of this matter not be satisfactory you may reach out to us once more.
Kind Regards
Standard Bank Hello Peter Team ***
Thank you for taking our call, we have spoken to your partner (account holder) who has advised that the matter is under investigation and that we can close this matter on our side.
We have advised her that should the outcome of this matter not be satisfactory you may reach out to us once more.
Kind Regards
Standard Bank Hello Peter Team ***
We appreciate you making us aware of this.
We will reach out to the account holder once to follow up on the status of the investigation.
Kindly await feedback to be shared.
Kind Regards
Standard Bank Hello Peter Team ***
We appreciate you making us aware of this.
We will reach out to the account holder once to follow up on the status of the investigation.
Kindly await feedback to be shared.
Kind Regards
Standard Bank Hello Peter Team ***
