SM
Sarah M
1 reviews | Active since Feb 2019
22 Dec 2021, 12:59
Unruly behavior
Sifiso Maseko has no training in how to speak people very rude and volatile . Very condescending and disrespectful. A compliment to Aneesa Nabee for her great service
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Dec 2021, 14:53Dear Sarah M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply22 Dec 2021, 14:53
Official
Dear Sarah M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Best regards,
SM
Sarah M's updateReviewer Update
22 Dec 2021, 15:05I would genuinely appreciate an apology. The manner in which he responded was so dismissive if this is how one is treated it speaks volumes. This gentleman does not know me or know what my issue was. I would like clarity on why he felt he had the right to belittle or be as despondent as he was.
SM
Sarah M's update22 Dec 2021, 15:05
Reviewer Update
I would genuinely appreciate an apology. The manner in which he responded was so dismissive if this is how one is treated it speaks volumes. This gentleman does not know me or know what my issue was. I would like clarity on why he felt he had the right to belittle or be as despondent as he was.