CB
Cameron B
1 reviews | Active since Sept 2018
03 Aug 2023, 11:48
Unresponsive with zero help
This bank is just impossible to get a hold of and resolve an issue. I have made an eft last Friday midday and the recipient says it still wasn’t received. Sending emails from my side has received zero response since and I cannot call as I am not in the country right now.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
03 Aug 2023, 11:55Hi Cameron
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
Standard Bank's reply03 Aug 2023, 11:55
Official
Hi Cameron
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
Standard Bank's replyOfficial
10 Aug 2023, 09:57Hi Cameron
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Best regards,
Standard Bank's reply10 Aug 2023, 09:57
Official
Hi Cameron
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Best regards,
CB
Cameron B's updateReviewer Update
12 Aug 2023, 19:20Your response to this review is the exact incompetence I am referring to. Of course you cannot get a hold of me on my cell phone. Read the review and try again
CB
Cameron B's update12 Aug 2023, 19:20
Reviewer Update
Your response to this review is the exact incompetence I am referring to. Of course you cannot get a hold of me on my cell phone. Read the review and try again
Standard Bank's replyOfficial
13 Aug 2023, 08:11Hi Cameron
We sincerely apologize for the inconvenience caused.
Please provide us with your contact details and please let us know when can we contact you (SA time).
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Please provide us with your contact details and please let us know when can we contact you (SA time).
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply13 Aug 2023, 08:11
Official
Hi Cameron
We sincerely apologize for the inconvenience caused.
Please provide us with your contact details and please let us know when can we contact you (SA time).
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Please provide us with your contact details and please let us know when can we contact you (SA time).
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
CB
Cameron B's updateReviewer Update
13 Aug 2023, 11:51***
+***782 Cell number, available from 2pm daily
+***782 Cell number, available from 2pm daily
CB
Cameron B's update13 Aug 2023, 11:51
Reviewer Update
***
+***782 Cell number, available from 2pm daily
+***782 Cell number, available from 2pm daily
Standard Bank's replyOfficial
13 Aug 2023, 12:04Hi Cameron
Thank you for the details. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
Standard Bank's reply13 Aug 2023, 12:04
Official
Hi Cameron
Thank you for the details. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,