Unresponsive and unaccountable to my online ***** case of R98k

I reported an online ***** case to Standatd Bank on 10th May this year. R98k was taken out of my credit card (limit). SB traced the funds to Capitec Bank. I was told to open a case with SAPS. I was then told to get a court order, as Capitec will not act without it. In order to to this, SAPS requires details from SB regarding Bank account holder to issue subpoena and arrest before court order. To date neither the ***** team, nor my private banker, nor the complaints section has assisted to resolve my case. In the meantime, I am getting charged monthly interest on my credit card for that R98k. How do I keep my sanity intact with SB, after numerous emails and phonecalls to date? The Bank is pathetic with being accountable.