PB
Padraic B
1 reviews | Active since Nov 2011
30 Jan 2018, 10:47
Unresponsive !
Standard bank /Standard Trust Limited / Administrator Estates is totally unresponsive. They do not reply to emails, phone is always engaged.
The contact people, Christine Julie and Rina Schoeman don't answer emails, don't provide progress on estate winding up etc?
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
30 Jan 2018, 11:38Dear Padraic
Thank you for posting your comment.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply30 Jan 2018, 11:38
Official
Dear Padraic
Thank you for posting your comment.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
PB
Padraic B's updateReviewer Update
30 Jan 2018, 11:42Platitudes are not acceptable! I want Christine or Rina to phone me on +***21 to resolve this. Adding another loop to the issue is not going to solve my problem.
PB
Padraic B's update30 Jan 2018, 11:42
Reviewer Update
Platitudes are not acceptable! I want Christine or Rina to phone me on +***21 to resolve this. Adding another loop to the issue is not going to solve my problem.
PB
Padraic B's updateReviewer Update
30 Jan 2018, 11:44I want to speak to the POC. that are dealing with the estate to contact me directly, Adding another loop to the issue is not going to solve my problem.
PB
Padraic B's update30 Jan 2018, 11:44
Reviewer Update
I want to speak to the POC. that are dealing with the estate to contact me directly, Adding another loop to the issue is not going to solve my problem.
PB
Padraic B's updateReviewer Update
30 Jan 2018, 12:01Done! The SBSA team has responded and the matter is now closed. Its a real pity that it takes Hello Peter to get issues resolved.
PB
Padraic B's update30 Jan 2018, 12:01
Reviewer Update
Done! The SBSA team has responded and the matter is now closed. Its a real pity that it takes Hello Peter to get issues resolved.