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Mercy M
1 reviews | Active since Nov 2019
27 Mar 2024, 15:17
Unresolved ***** suspicion escalation
I have reported ***** on my standard bank account as there were suspicious deductions, The last feedback I got was 3 weeks ago, they said it has been escalated. They stopped my card and promised to deliver a new one. Even today, I can't use my card, and I'm still waiting for the new card. I have been experiencing a lot of issues with standard bank lately and so far, i can't even say I am happy to bank with them. They keep disappointing me every time.
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Standard Bank's replyOfficial
27 Mar 2024, 15:32Dear Mercy,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply27 Mar 2024, 15:32
Official
Dear Mercy,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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