LM
Louise M

1 reviews | Active since Aug 2011

19 Apr 2023, 10:23

Unresolved issues

How has my matter been resolved but the money was not reversed to my account from the faulty ATM I have reported yesterday telephonically?

Reference number ***.

I have witnesses who cued behind me. I guess this must be Reported @ the Police as ***** now.

0
Replies (2)
Standard Bank
Standard Bank's reply19 Apr 2023, 10:26
Official
Dear Louise 

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will follow up on this matter and we will be in touch 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply20 Apr 2023, 08:44
Official
Good Morning Louise 

Our team has tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your response.

 Kindest regards
Standard Bank Hello Peter Team 
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