RV
Riaan V
1 reviews | Active since Nov 2021
30 Dec 2024, 12:47
Unresolved issue with Standard bank????? Not sure what this means!!!
I tried to apply for an overdraft facility but the mobile app gives me an error that I have an unresolved issue with Standard bank and need to contact a Standard Bank Branch. Ive been trying to get in touch with Standard bank on *** and *** and *** for days now. I ve been holding for an average of 30 minute every time. I cant keep on holding for a banker to assist me. Please can someone just call me and tell me what this unresolved issue is
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Dec 2024, 12:50Dear Riaan,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will request our online sales team to reach out and further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will request our online sales team to reach out and further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Dec 2024, 12:50
Official
Dear Riaan,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will request our online sales team to reach out and further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will request our online sales team to reach out and further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
RV
Riaan V's updateReviewer Update
17 Jan 2025, 08:50Its 17 January 2024 today and this matter has still not been resolved. The personal bank called me back once and ever since Ive been leaving messages and sending emails
RV
Riaan V's update17 Jan 2025, 08:50
Reviewer Update
Its 17 January 2024 today and this matter has still not been resolved. The personal bank called me back once and ever since Ive been leaving messages and sending emails
Standard Bank's replyOfficial
17 Jan 2025, 10:04Dear Riaan
We have followed up with our team and we will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
We have followed up with our team and we will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Jan 2025, 10:04
Official
Dear Riaan
We have followed up with our team and we will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
We have followed up with our team and we will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***