1 reviews | Active since Dec 2025
Unresolved Issue – Case Number: [C-***2]
Complaint: I am extremely disappointed with the lack of progress in resolving my issue within standard bank and Absa Bank . I have been following up multiple times, yet the matter remains unresolved.
On 30 of April 2025 funds which I personally transferred from my standard bank acc to Another beneficiary at Absa were blocked/held on an Absa bank account, and since then I have been in constant communication with the bank. Standard Bank has confirmed that several correspondences were sent to Absa, including on 23 April 2025 and most recently 27 of November 2025 and again recently. However, Absa still claims they have not received the necessary documents, and my issue has not been resolved.
I have visited the bank in person and followed the correct procedures, but I continue to be sent from one department to another with no solution.
This delay is causing me serious inconvenience and stress. I kindly request the bank to: 1. Urgently review my case, 2. Confirm receipt of all correspondence from Standard Bank, and 3. Resolve the issue promptly.
Case Number: C-***2 Your Contact Details: *** ***
I expect feedback as soon as possible.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Reasons because this funds on hold at Absa is causing me so much stress and problems
Absa has send and email with reference and all standard bank needs now is to confirm do they funds are release
Reasons because this funds on hold at Absa is causing me so much stress and problems
Absa has send and email with reference and all standard bank needs now is to confirm do they funds are release
This is really so Frustrating and I’m finally having a police case because there are people I need to pay from those funds
This is really so Frustrating and I’m finally having a police case because there are people I need to pay from those funds
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
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The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
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