Unresolved issue case number c-***2

An urgent complain regarding my hold funds due to no constant updates from standard bank, to communicate with ABSA to release my funds because my account has been on hold, more over i was constantly following up but the issue is not yet resolved.

The 30th of April 2025 I was transferred money from a beneficiary account of standard bank to my Absa account , however my account is on hold and blocked , the beneficiary of standard bank has also been following up on this matter and standard banks confirms multiple of times that they have sent emails to my absa account to be unblocked and realese the funds. Moreover on the 27th of November 2025 Absa claims that they have not yet received any communication from standard bank , when then the standard bank beneficiary communicates with standard they keep saying they will escalate the matter or they have communicated with Absa which I find it very frustrating because every time I communicate with my bank absa they confirm not have received anything from standard bank which keeps my account on hold till today.

I have been calling and visiting the bank multiple times of but same story now and then , but no assistance because they only for standard.

The hold of my account nor blocked constantly cause unbareble pain, stress and frustration going with depression

I plead with the bank to urgently take a look to my case , urgently resolve the matter, moreover may also confirm with standard bank with all the details and communication throughout the case.

Case number C-***2 Phone no. ***