UNRESOLVED ***** CASE 2016 TILL TODATE

I would like to thank Standard Bank for the refund made back to my account after I have tried to withdraw a sum of R900 from CENTURION MALL ATM but only R600 came out and I logged the complaint after said date was not done then followed it up and was promised within 24 hours will be refunded and indeed next day it was reflecting. My average rating is because I still have unresolved matter with STANDAND BANK ***** CASE of 2016 which I ended up not following it up as i was kept on being sent from pillar to post and amount of +-R7000 was used to buy WE CHAT airtime and I never had that platform within a period of 2 days that ended up me being owing the institute lot of money still have case numbers and proof of bank statement