Unresolved *****

<p>Hi</p> <p> </p> <p>in 2015 ealy January an amount of R3 000.00 was withdrawn from my account when I was at Boulders Midrand trying to withdraw money from account, this money was withdrawn the very same time I was withdrawing at Midaway and a purchase also made at Pick npay few minutes sfater the withdrawal. </p> <p> </p> <p>i called ***** line and was advised to go the bank the next morning which I did and they gave me to call the Call centre and I was told a ***** case will be opened for this. </p> <p> </p> <p>i was told to get the call log from my phone because they wanted to see what time I called and they told me that I will be notified. I use prepaid and I was unable to get the call log from vodacom. i spoke with one consultants and I was told they will keep updating me and nothing. </p> <p> </p> <p>its been over a year and I have not heard anything from standard bank and still have not received my money. </p>