Unresolved enquiry

<p><br />I deposited R2500 on the ATM machine on the 12th June and the machine had a technical problem and my money was jammed in the machine. I logged a call on the 12 June and standard bank came back to me on the to the 21st June to tell me that the technician only found R1600 on the machine . I rejected that amount I demanded my whole R2500 I was not prepared to settle for a less amount. I followed up till to date I haven't received any communication from standard bank. When I do make follow they always say Johanna will call me back till to date I still haven't received my money . My standard bank reference no ********** 521</p>