SP
Shevreo P
1 reviews | Active since May 2017
27 Apr 2021, 14:37
Unresolved customer complaint
My name is Shevreo Petersen. I and my wife, Natasha decided to close our bank accounts in 2018 because I was given the position of an ESL teacher in Thailand. After numerous attempts and emails, the interest on our accounts has accumulated to exorbitant amounts, customer service never replies or gave feedback on our accounts. Customer service should review the company mission statement and revert to retaining their current client base. Can someone please close our bank accounts?
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
28 Apr 2021, 00:18 Hello Shevreo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
C***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
C***
Standard Bank's reply28 Apr 2021, 00:18
Official
Hello Shevreo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
C***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
C***