Unresolved cash jam query
<p>I deposited R1200 on 2nd Jan '17 at a Protea Point ATM , there was a cash jam. I called Std Bank to log a call (Ref:701 ********** ). There was another follow up call on 3rd or 4th where I wasl advised that the funds will be available in the intended reçeipient's account on 10th Jan, which still hasn't happened. </p> <p>Can I have this investigated and resolved urgently!!!</p> <p>Having to constantly call the complaints centre via mobile (on prepaid) has been another unfruitful expenditure</p>
Good day •.¸¸.•B̲ũľĩę•.¸¸.•
Thank you for your posting.
Please note that we require further details in order for us to address your concerns, kindly provide us with your ID and the account number ,as well as the claim reference number.
You are welcome to email the details to the email address below, or send us a private message on Hello Peter.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day •.¸¸.•B̲ũľĩę•.¸¸.•
Thank you for your posting.
Please note that we require further details in order for us to address your concerns, kindly provide us with your ID and the account number ,as well as the claim reference number.
You are welcome to email the details to the email address below, or send us a private message on Hello Peter.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day •.¸¸.•B̲ũľĩę•.¸¸.•
Please note that this matter shall be closed as per the final outcome provided on 19-01-2017 .
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
*** (fax)
***
Good day •.¸¸.•B̲ũľĩę•.¸¸.•
Please note that this matter shall be closed as per the final outcome provided on 19-01-2017 .
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
*** (fax)
***
