SM
Sweetness M

1 reviews | Active since Aug 2023

05 Nov 2025, 07:12

Unresolved Case of ****** Funds

I am extremely disappointed with the way my father’s case has been handled. His funds were ******, and despite our efforts to report the matter and follow up, we have received no meaningful feedback or resolution.

It is unacceptable that such a serious issue is being treated without urgency. We have been left in the dark, and the lack of communication is causing us immense distress. We need clear answers and immediate action on this matter.

Please provide us with an update on the investigation and confirm what steps are being taken to recover the ****** funds. We expect a formal written response as soon as possible.

0
Replies (1)
Standard Bank
Standard Bank's reply05 Nov 2025, 07:25
Official
Dear Sweetness, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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