NM
Naledi M

1 reviews | Active since Oct 2023

10 Mar 2025, 14:22

Unresolved ***** case

Good day

It's with a heavy heart that I Wright this review as a very dissatisfied and unhappy client of stand bank, in 2022 I lost an amount of R96000 from my account, I then was instructed by standard bank to contact their ***** department. My case number is 027222, my case is still not solved and my money has still not been compensated which is really appalling

I ask that I may get help in regards to the matter I have stated, my contact details are *** and my ID number is ***

0
Replies (4)
Standard Bank
Standard Bank's reply10 Mar 2025, 14:35
Official
Dear Naledi M, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you.

Kindest regards, 
Standard Bank Hello Peter 
Team ***
Standard Bank
Standard Bank's reply10 Mar 2025, 16:59
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
NM
Naledi M's update19 May 2025, 14:36
Reviewer Update
I have not received any missed calls since I raised this matter
Standard Bank
Standard Bank's reply19 May 2025, 14:39
Official
Dear Naledi 

Thank you for flagging this matter with us.

We will follow up with our team and we will be in touch.

Continue to have a great day further.

Kindest regards, 
Standard Bank Hello Peter 
Team ***