KT
Kaizer T

1 reviews | Active since Oct 2016

01 Feb 2025, 08:43

Unreliable system or *********** staff

I have arrange auto reduction with standar bank to reduce my overdraft by R2500 pm on the 26 of every month last year October 2024 but it never works . I need to remind the every time to reduce it. On the 26 January 2025 it should have been reduced to R41500 but it still R43000 today.

0
Replies (2)
Standard Bank
Standard Bank's reply01 Feb 2025, 08:46
Official
Dear Kaizer T

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply11 Feb 2025, 16:54
Official
Dear Kaizer T,

We would like to thank you for giving us the opportunity to address your matter. We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards,
Standard Bank Hello Peter Team 
***