sS
shadowangel S

1 reviews | Active since Jun 2017

30 Jun 2020, 10:19

Unreliable bank

The glen branch is supposed to open at 09h00. 30 June 2020. Time is 10h18 and it's still not open. Can see ladies inside wiping the glass walls and doors. While there is at least 30 people waiting outside. Alberton branch is renovating, southdale branch is closed. This "service" is unacceptable!!!

0
Replies (2)
Standard Bank
Standard Bank's reply01 Jul 2020, 01:41
Official
 Hello Joy

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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sS
shadowangel S's update15 Jul 2020, 12:30
Reviewer Update
Issue was NOT addressed at all. Your response is in no way addressing the issues at The Glen branch nor is it satisfactory in Customer Service.