Unreliable

If zero was a rating I would give them just that. After complaining about lack of communication and coming back to me, I received a call 30 December 2020. We had a great conversation about them fixing the issue I should send an email with all the information from my previous conversations. I did that less than an hour later. Today it's the 26th haven't received any feedback since that day. I'm beyond disappointed at this point. I'm done with this bank.