TG
Toz G
1 reviews | Active since Sept 2020
21 Jun 2022, 18:54
Unreliable
I went to Standard Bank at Clearwater mall to update my details and change my cell number today and updated my profile with my new cell number details. I cant logo onto my profile -internet banking as my OTP is locked now i need to back to the branch again to do the same thing. I cant make any payments. The consultant advised everything was sorted and that after 3hours is OTP details will be sorted. Clearwater consultants I don't think they know what they doing!
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Standard Bank's replyOfficial
22 Jun 2022, 07:38Good day Toz
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 Jun 2022, 07:38
Official
Good day Toz
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
This is not the level of service we strive for.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team