VS
Vincent S
1 reviews | Active since Feb 2015
03 Feb 2021, 11:01
Unreasonable queuing time at Standard Bank
Due to attempted ***** on my Credit Card ,I had to cancel the card so was compelled to collect my new card at the Greenstone branch of Standard Bank.I am fully aware of the challenges caused by the COVID pandemic but I consider the waiting time of 70 minutes at the bank to be bad service and unreasonable.The lengthly queuing time was all due to only one Teller being open inside the branch.
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Standard Bank's replyOfficial
03 Feb 2021, 23:42Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply03 Feb 2021, 23:42
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***