KM
Kenneth M

1 reviews | Active since Jan 2018

05 Feb 2018, 17:37

Unreasonable Funds Transfer Fee

Upon transferring funds from my recently deceased father's Marketlink account into the Estate bank account I am shocked to find that the cost for this is: "Fee - Interbank Transfer" R718.47

How is this justifiable?

0
Replies (1)
Standard Bank
Standard Bank's reply06 Feb 2018, 04:02
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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