AE
Arlo E

1 reviews | Active since Nov 2024

26 Jun 2025, 18:44

Unreachable bankers

What is the point in having a banker for a business banking account when trying to contact them is like drawing blood from a stone. This is the second time in the last year I am trying to sort out some information with the account and the bankers take days to respond to emails if I am lucky enough to receive a reply without having sent many follow up reminders to try get a reply. ********** service.

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Replies (1)
Standard Bank
Standard Bank's reply27 Jun 2025, 06:16
Official
Dear Arlo

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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