MR
Madelaine R

1 reviews | Active since Dec 2013

06 Jan 2016, 09:14

Unprovided funds???

Can someone at Std bank please tell me why don't they give their clients time to do a correction on their accounts for insufficient funds??? My hospital plan deducted on the 4th. Before I received the sms on the morning of the 5th before 7h00 I provided the necessary funds needed. But this morning the 6th I received an sms that my premium was sent back and a penalty of R115 was deducted from my account . Really why can the other banks give you a warning and time to fix your account before they just sent it back? Standard bank this is *******!!!!

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Replies (1)
Standard Bank
Standard Bank's reply06 Jan 2016, 14:54
Official
Hello la***29,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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