MR
Madelaine R
1 reviews | Active since Dec 2013
06 Jan 2016, 09:14
Unprovided funds???
Can someone at Std bank please tell me why don't they give their clients time to do a correction on their accounts for insufficient funds??? My hospital plan deducted on the 4th. Before I received the sms on the morning of the 5th before 7h00 I provided the necessary funds needed. But this morning the 6th I received an sms that my premium was sent back and a penalty of R115 was deducted from my account . Really why can the other banks give you a warning and time to fix your account before they just sent it back? Standard bank this is *******!!!!
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Replies (1)Standard Bank's replyOfficial
06 Jan 2016, 14:54Hello la***29,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply06 Jan 2016, 14:54
Official
Hello la***29,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
