Unproffesional Service!

So here is my story, I was involved in an accident almost 7 years ago, long story short, part of claim was paid out,So after waiting and planning for 7 years I chose Standard Bank to open an account with, so that I can have my funds transferred into that account. Funds was transferred(1st payment over R2 million) , Went to the N1 City Branch to have monies transferred to accounts of my choosing. That is where the nightmare began. Firstly the lady at enquiries was VERY unproffesional and irritated. My Id was scrutinized, the way I looked and talked was judged( I do not have a left ear, and left arm usage only 10%) I then took off my hoodie I had on, to show her the person on my green id book was me(in view of every one in the bank)<br> That is where I almost lost it and at that point(my personal opinion) the bank manager or the enquiry lady had to explain the process of withdrawing/transferring large amounts(privately). I could not hear a thing she said due to my hearing disability. All this drama for my OWN money which I still can't transfer. I will definitely switch banks where I will be treated as a CLIENT and not a *****! (Service request *** & ***)<br>