Unprofessional/pathetic service from Standard Bank

after deciding to change my bank to Standard bank i have experienced the worst service ever, i decided to take out a My mo account which supposed to have been effortless and shouldve been able to do it online - after having problems with the online service i was forced to go on to Branch here at Rosebank where i ended up going back 3 times, i spent almost 2 hours just opening the account - i then needed to go back again a second and third time to do my Debi switching - i have done this 3 weeks ago, today all my debit orders has bounced because the debit order switching was not done in time, I am now going to be faced with penalties which i am not prepared to pay due to Standard banks negligence, furthermore to try and salvage the situation i woke up midnight to try and transfer money from standard bank to my old account so some debit orders could be deducted at a later stage - i tried and was still unsuccessful because the lady who assisted me did not set any limit for transfers, i tried doing this and it showed as unsuccessful and that i once again had to contact the bank to sort this out, i am extremely unhappy with the service received from standard bank as well as this situation which i am now stuck in !!!!