Unprofessionalism at Standard Bank Insurence

On the 11th August 2015 I called my short term insurance (standard bank) seeking just a legal advice they listed as additional benefit on my car insurance cover. To my surprise, the call centre agent told me it's only available if i would have taken a household cover with them. Then my question is why is it listed on my portfolio with the sum insured if it doesn't apply to me? No answer<br> On the 26th August 2015 I then spoke again to Kelebogile Kgomo promised to that with the IT department and come back to me. Until today she never came back to me.<br> Today, 4th September I called Standard Bank insurance call centre I spoke to Melusi who told me Kelebogile is not in today, and promised to call me back insisting he will help. He never call back.<br> I called again I spoke to Pulane Matsepe, she told me Kelebogile is on lunch. I kindly asked her to cancel my policy with immediate effect.<br> I am very disappointed how Standard Bank insurance treated me, they are so unprofessional.<br>