MH
Maya H
1 reviews | Active since Sept 2018
28 Feb 2019, 11:25
Unprofessionalism
Good day
I would like to know if it's allowed for bank personnel to give out personal information about me to someone? There was money that was erroneously sent into my bank account. Whilst I could not even attain the person's bank account, he on the other hand was given all my details from my names down to my home address and identity number. I want to know how this is okay?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Feb 2019, 11:40 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Feb 2019, 11:40
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
28 Feb 2019, 14:47Dear Maya Hadebe
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply28 Feb 2019, 14:47
Official
Dear Maya Hadebe
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***