mM
maserame M

1 reviews | Active since Jun 2020

10 Jun 2020, 14:11

UNPROFESSIONALISM

I settled Standard Bank credit card in 2014, this year when I app**** for a car, I was told that I am still owing credit card from Standard Bank, to my surprise, I called their legal department, who informed me that my account was handed over to DMC Attorneys, when I called the attorneys, they told me that the account was not with them, I have been given the run around for the past 3 weeks, no one wants to be accountable. I am so disappointed, to think that I wanted a loan from Standard Bank

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Replies (3)
Standard Bank
Standard Bank's reply10 Jun 2020, 16:03
Official
Hello Maserame

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply12 Jun 2020, 14:49
Official
Dear Maserame

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply24 Jun 2020, 07:34
Official
Dear Maserame

Please note feedback has been sent to you on email.

This matter is closed.

Kind regards 
Complaint Resolution Centre 
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