1 reviews | Active since Mar 2015
Unprofessional Standard Bank
Well here I am again... 10 months later and I am still waiting in Srandard Bank.
Such unprofessional service it makes me want to scream. Not only have they STILL not wound up my mom's estate. I have had to jump in and assist to speed up the process with the local master of the High Court, phone and fund out if the documents have arrived as the bank feel they can just post off documents and then sit back and wait for a response - which I was informed by the court if I did not call I could have waiting MONTHS for them to just get to the documents as the post just gets delivered and it waits to be attended to - in today's time we still ONLY rely on postal services.
I emailed the Executor on the 8th November requesting information, today is the 22nd November and I have still not even had an acknowledgement of email from him, let alone the information I have requested.
I am just DONE with this department and their unprofessional, non existent service
Once again I plead with the public DO NOT ALLOW STANDARD BANK (any bank for that matter) TO BE YOUR OR YOUR FAMILIES EXECUTOR. All they in it for is the money. They couldn't care two hoots how you and your family suffer or grieve.
This is the second time I have had to reach out to Hello Peter in order to get my voice heard! The first time it was so bad they re-allocated me to a new branch because of the poor service! So what will be the next move now I wonder.
Its so easy to apologize on social media... how about doing something about it and getting this matter sorted!
This is the second time I have had to reach out to Hello Peter in order to get my voice heard! The first time it was so bad they re-allocated me to a new branch because of the poor service! So what will be the next move now I wonder.
Its so easy to apologize on social media... how about doing something about it and getting this matter sorted!
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
