jG
jade G

1 reviews | Active since Nov 2013

15 May 2020, 07:26

Unprofessional Service Standard Bank

Good morning,

I sent an email to your payment holiday department on 11 April. A consultant responded on the 22 April that the administration department will be in contact. At the end of April money was deducted from my account. I have sent numerous emails to the consultant and the debt care centre however I have not received a single response.

This is really unprofessional!

0
Replies (1)
Standard Bank
Standard Bank's reply15 May 2020, 10:10
Official
Dear Jade
 
Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly. 

Kind regards 

Complaint Resolution Centre
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