Unprofessional Service by Fransactional ***** Division Of Standard Bank

From late 2018 and the entire 2019, I received payments from a Financial Services Provider, where I rendered consulting services. Out the blue, on the 28th February 2020, The ***** Division decided to block my account for a tranaction that took place on the 18 December 2019 for R1000. Despite my submission of an affidavit, consultation agreement and invoices, the ***** Division has and is giving me a silent treatment. Over three emails sent and no response. This Division is not proactive at all. I am so fed up with their unprofessional service. I have no access to my cash and nobody gives a damn at Standard Bank. Very dissatisfied customer