TM
Thabo M
1 reviews | Active since Jul 2020
13 Jul 2020, 11:35
Unprofessional Service
I am disappointed at your unprofessional service. It is 3 months now of trying to change the debit order details on the vehicle finance account but all I am subjected to is excuses and poor service. We have even written a letter as requested but still the details are not changed correctly. This unprofessional service is negatively impacting me and I want it resolved immediately.
Regards,
Thabo Maketekete
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Jul 2020, 16:35Dear Thabo Maketekete
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Jul 2020, 16:35
Official
Dear Thabo Maketekete
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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TM
Thabo M's updateReviewer Update
14 Jul 2020, 10:14 I am still awaiting feedback. I need this matter resolved urgently.
TM
Thabo M's update14 Jul 2020, 10:14
Reviewer Update
I am still awaiting feedback. I need this matter resolved urgently.