NM
NATASSHA M
1 reviews | Active since Dec 2018
27 Sept 2021, 14:12
UNPROFESSIONAL SERVICE
My online banking profile has removed 5 accounts. I have called Standard Bank to rectify the situation. I was on a call for 37 minutes and nobody can assist me. The call centre assistance is pathetic. It's month end and payments need to be made urgently
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Replies (2)
Standard Bank's replyOfficial
28 Sept 2021, 02:12 Hello Natassha
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply28 Sept 2021, 02:12
Official
Hello Natassha
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
NM
NATASSHA M's updateReviewer Update
29 Sept 2021, 10:03Still no access to make payments!!!!!!!!! And now you will charge me interest on my credit card!!!!!!
NM
NATASSHA M's update29 Sept 2021, 10:03
Reviewer Update
Still no access to make payments!!!!!!!!! And now you will charge me interest on my credit card!!!!!!