GD
GhostBuster D

1 reviews | Active since Aug 2022

01 Jul 2024, 15:18

UNPROFESSIONAL REPETITVE *****ING MAKING ME UNHAPPY

This is the 3rd month you have ****** money from my bank account. You don't even tell me you're *****ing the money. I had to log into internet banking now to see it.

0
Replies (3)
Standard Bank
Standard Bank's reply01 Jul 2024, 15:21
Official
Good day  

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 
We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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GD
GhostBuster D's update08 Jul 2024, 15:17
Reviewer Update
It looks like someone who set up my bank account , activated DAILY subscriptions WITHOUT MY CONSENT. Will be lodging a complaint with your ***** DIVISION now.
Standard Bank
Standard Bank's reply09 Jul 2024, 08:30
Official
Good day 

Thank you for bringing this issue to our attention. 
 
 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
 
 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 
 
 Kindest regards, 
 Standard Bank Hello Peter Team 
 ***