Unprofessional & *********** CreditCard Division

Having skipped a payment on my credit card I was contact by a lady from cc division. I kindly asked if she would put the payment through once again. No problem, was the reply! What a Nightmare!! They took money from my account and put it in someone else's account. I have been receiving smss on a daily basis saying I must contact the bank. After being on the phone for God knows how long, it was to no avail. I have also been contacted every single day from cc division asking for their payment. I have told my story to at least 4 different people from cc division, the last one being Tebogo. I had enough, I was rude to him and told him to go fix the mess they made and didn't want to hear from them again. The next morning on my way to the bank to sort out this issue once and for all I had a call from a different person once again wanting their payment. I put the phone down. What will happen to my credit rating what about the extra interest they will charge me not to mention the aggravation. All this because of *********** staff at Standard Bank CC Division. Standard Bank listen to the recordings that you so often advertise that are there for security purposes, learn something!!!!