TM
Thompson M

1 reviews | Active since May 2020

15 May 2020, 09:28

Unprofessional conduct

I am standbank VAF client ref *** my account was handed to attorney without communication on the first month I requested a payment holiday , the reply was to contact customer service that you wait 25 minutes

0
Replies (2)
Standard Bank
Standard Bank's reply15 May 2020, 10:17
Official
Dear Thompson

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Jun 2020, 11:00
Official
Dear Thompson

This matter has been resolved, please refer to feedback sent to you on email.

Kind regards 

Complaint Resolution Centre
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