AJ
Amelia J

1 reviews | Active since Jul 2019

26 Jan 2021, 10:31

Unprofessional!!!

My third review on this pathetic and unprofessional bank! So like I said in my previous reviews, Standard Bank ignores all my messages and phone calls. Their replies on my previous reviews was also just as **** as their customer services! I promised me my R2000 PicknPay vouchers will be sorted out but still nothing. All they say is that they will look into the matter and for a month now already! Meanwhile my kids are hungry and Standard doesn't care! I've sent yet again my details to their dm on twitter an inbox on Facebook and still ignores me! Milaan Williams is the one who sent out the PicknPay vouchers via sms and I'm still waiting! I need my vouchers to feed my kids so Standard Bank need to check their inbox or dm for my details and send my vouchers today!!!

0
Replies (1)
Standard Bank
Standard Bank's reply26 Jan 2021, 17:46
Official
Dear Amelia Japhtha
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre