AM
Anna M
1 reviews | Active since Jul 2019
24 Jun 2024, 12:23
Unprofessional business banking
Business banking placed a hold on my business account and no 1 is willing to help me. There was money paid into my account last week Tuesday 18th June 2024 and until today 24th June 2024. I can’t access my funds. I send emails to Delisile Msimango,Thato Maake and Soyisile Khalo and none of them is able to tell me WHY they placed a hold on my account.
I am going to the Ombudsman next.
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Standard Bank's replyOfficial
24 Jun 2024, 12:25Good day Anna
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply24 Jun 2024, 12:25
Official
Good day Anna
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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