1 reviews | Active since Jan 2022
Unprofessional behaviour and lies
Standard Bank deceased estate is the worse department ever , I have submitted everything on the 5 of November 2024 for my father estate account and I was told the funds will be released after 14 working days and I waited a day 14 days elapsed I called I want told my case is with transaction department I should receive the funds within 3 working I didn’t get it, I called again my matter was escalated and given 2 days which last day end of business 02/12/2024 I still didn’t receive it on 03/12/2024 I call again and I was told the money will reflect during the day even now nothing. To think I am banking with them hurt me because simple means should something happened to me my family have to deal with nonsense like this unprofessional behaviour. I am considering change a bank as well.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***