UNPROFESSIONAL BANK WITH EXTREME INCOMPETENCE

Extreme dissatisfaction and and complete unreliability and unprofessionalism from a banknthat guarantees client satisfaction and client communication.

Standard bank has not picked up my debit card has been expired for months. I had to go on the app to cancel the card and get a new card to me.

3 days later standard bank sends me a message the card has been sent to Lynwood Ridge without communicating with me if it is ok to have the card delivered to lynwood ridge.

They do not call me and ask me if i would like the card to be delivered to my home or my work as it is more convinient for me. They decide negligantly by themselves that the card will be delivered to lynwood ridge without asking me if that is ok.

I would really like to have a word with management and rather transfer my funds over to another bank as there is no reliability, consistency and client communication and satisfaction!

Utter utter utter unprofessionalism.