AS
Alf S
1 reviews | Active since Mar 2009
06 Dec 2021, 20:24
unprofessional bank
I cannot believe how unprofessional this bank has become. When you phone them you get to hear a recording saying the same things over and over and the phone numbers and email addresses mentioned in these recording are usually wrong. Email sent to mentioned addresses fail and phoning the numbers mentioned fail to get a response from a human, is you manage to get through at all.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Dec 2021, 03:51Hello Alf
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Dec 2021, 03:51
Official
Hello Alf
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
AS
Alf S's updateReviewer Update
07 Dec 2021, 09:26Any idiot can see that that was a robotic reply proving that Standard Bank do not care and all that they are attempting to do with that reply is get rid of me and my complaint.
AS
Alf S's update07 Dec 2021, 09:26
Reviewer Update
Any idiot can see that that was a robotic reply proving that Standard Bank do not care and all that they are attempting to do with that reply is get rid of me and my complaint.