Unprofessional and very slow

<p>Im very disgusted with the service i have received from Standard Bank. My acc is paid up and i need my name to be cleared on ITC. Sechaba told me that they are still investigating its almost 5 weeks now since i lodged my complaint and to this day they havent resolved my complaint. How long does it take to investigate such a simple thing, they just need to check if my account is paid or not then just update my details. This matter has been dragging for long, im sick and tired of Standard Bank. They must just start doing what they get paid for, I am very irritated because my life is on a standstill. Can someone please sort this out immediately within 24 hours or this matter will be taken further.</p>