Unprofessional and unfitting service response

Hey Olla! I actually received my refund on the same day I lodged the complaint on this site. I see you were chasing the incorrect amount of R11k. It's no wonder complaints stay outstanding for such a long time. You did not bother to contact me to find out what amount I was querying. But there was a hint.... that being the debit order figure of R4k. NO THANKS TO PEOPLE LIKE YOU!!!! you must obviously be in the wrong position and not passionate about what you do. You again closed the query without actually getting involved in the query. Shame on you.