SL
Segopotso L
1 reviews | Active since Jan 2020
09 Jul 2024, 10:54
Unprofessional and extremely bad service
Very disappointing, unprofessional and unhelpful attitude from Muhammad-Zaid Hoosen and Jonathan Allison from Standard Bank Debt Care. I don't know what's worse between them ignoring correspondence from clients, or them not taking accountability for the error on their side. Experiencing too much poor service delivery from Standard Bank, maybe its time to look elsewhere.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
09 Jul 2024, 10:56Hi Segopotso
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jul 2024, 10:56
Official
Hi Segopotso
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Jul 2024, 11:02Hi Segopotso
Thank you for the details.
Our team will be in touch.
Thank you for the details.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jul 2024, 11:02
Official
Hi Segopotso
Thank you for the details.
Our team will be in touch.
Thank you for the details.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
15 Jul 2024, 16:47 Hi Segopotso
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply15 Jul 2024, 16:47
Official
Hi Segopotso
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team