Unprofessional

I don't understand what's happening at the Standard Bank in Randfontein. It's very slow. Most of the employees are operating slow and constantly moving up and down doing nothing. At at there are long ques that are not being attended to. You'll constantly hear the employees laughing in their ***eon holes. This branch feels like a ****a shop. Previous employees that worked here before it was closed were a lot more productive. The manager must come and observe what's happening at this branch. It's as if they don't know what they are doing.