IN
Itumeleng N
1 reviews | Active since May 2025
20 Oct 2025, 15:26
Unpleased customer who is just trying to be helped over the telephone to reduce her credit card limit
Hello,
I hope you guys are doing better than your telephonic service. Its been almost a week trying to contact standard bank. Evem bought airtime that finished trying to get help. 2 of your clients promised to call me back and they did not. I urgently need to reduce my credit card limit. Please help. Ive been calling and they keep transfering me all over the show. Im getting really irritated
Thank you
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
20 Oct 2025, 16:08Dear Itumeleng,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Oct 2025, 16:08
Official
Dear Itumeleng,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Itumeleng N's updateReviewer Update
20 Oct 2025, 16:09Can i ask the turn around time for the team to contact me please.
IN
Itumeleng N's update20 Oct 2025, 16:09
Reviewer Update
Can i ask the turn around time for the team to contact me please.
Standard Bank's replyOfficial
20 Oct 2025, 16:20Dear Itumeleng,
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Oct 2025, 16:20
Official
Dear Itumeleng,
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
IN
Itumeleng N's updateReviewer Update
20 Oct 2025, 16:52Thank you standard bank they have called and I was assisted.
Its just sad that one must have fits of rage and come to hellopeter or linkedin before actually getting proper assistance. Your customer service really needs to do better.
Thank you
Its just sad that one must have fits of rage and come to hellopeter or linkedin before actually getting proper assistance. Your customer service really needs to do better.
Thank you
IN
Itumeleng N's update20 Oct 2025, 16:52
Reviewer Update
Thank you standard bank they have called and I was assisted.
Its just sad that one must have fits of rage and come to hellopeter or linkedin before actually getting proper assistance. Your customer service really needs to do better.
Thank you
Its just sad that one must have fits of rage and come to hellopeter or linkedin before actually getting proper assistance. Your customer service really needs to do better.
Thank you
Standard Bank's replyOfficial
20 Oct 2025, 17:23Dear Itumeleng,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Oct 2025, 17:23
Official
Dear Itumeleng,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards
Standard Bank Hello Peter Team
***